The SHM Charlotte Metro Area, Hampton Roads, Knoxville, Nashville, Pee Dee and South Carolina Lowcountry chapters will be holding a virtual meeting on Thursday, January 20, 2022 at 6:00 p.m. ET. Please join us for our second interactive workshop to explore the topic of "Pandemic of Mistrust: Addressing Patient and Family Concerns" with Mr. James “Jim” McKenna. Jim is a leadership coach for physicians, a patient experience consultant, business strategist, writer, & public speaker. In addition to that, Jim worked closely with executive, physician & nursing teams at over 50 of the nation’s largest health systems to maximize their organizations’ performance. As Director of Leadership Development at The Advisory Board Company & at the Health Management Academy, he led management seminars to over 5,000 executives at over 100 hospitals & corporations nationwide. Last but not least, Jim completed his ICF Coaching certification at Georgetown University. This is a virtual event in which dinner will be on us! You will receive a $20 Grubhub credit. Click here to register.